OBJECTIVES OF SCE’S IT OPERATIONS MANAGEMENT:
- Maintenance of the status quo to achieve stability of your organization’s day-to-day processes and activities
- Regular scrutiny and improvements to achieve improved services at reduced costs, while maintaining stability
- Swift application of operational skills to diagnose and resolve any IT operations failures that occur
Soft-Con provides an efficient, cost-effective IT Operations and Maintenance Support for your organization by stabilizing and reducing IT costs, improved customer service, or ensuring regulatory compliance. Soft-Con accomplishes this by adopting your mission, focusing on your goals, and by incorporating our staff as an extension of your IT team or support infrastructure.
Soft-Con offers support for all hardware and software assets, from mainframe to mobile devices. Using our experience and the ITIL framework, Soft-Con can deliver service that adheres to your performance and service level requirements.